Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We use the United States Postal Service for our shipping. We charge you what they charge us! Unfortunately, for foreign customers, the shipping is very expensive.

Which payment methods are accepted in the Online Shop?

You can use any credit card or Paypal.

How long will delivery take?

We usually ship out the next business day for all our books. Any other item is an instant purchase with a download page or item, or instant access to your content.

How secure is shopping in the Online Shop? Is my data protected?

Our site uses industry standard encryption and we DO NOT store your credit card data anywhere. We do store your name, address and phone number.

What exactly happens after ordering?

All products, other than books, are instantly available after purchase. Look for links under My Account to access them.

Do I receive an invoice for my order?

Yes, you get an email invoice, and often, in that email will be the links to whatever content you have purchased.

Send us an email