Frequently Asked Questions
Please read our FAQ before sending us a message.
How do I find the report, software or other product I just ordered?
Please read this information carefully to understand how to access your product or content you just purchased.
If you ordered a report, a course, our online software or our desktop software, first make sure you are logged into your account on 7thunders.com.
Then, look for the name of your product, either under Products or under Memberships.
Then, just click and follow the View links next to the name of the product you ordered. The links for reports lead to you the page where you make the report and have instant access to it.
Book orders are usually shipped the following business day and you will get an email notification of them being shipped.
If you ordered a personal consultation, likewise there is a View link that leads to an information page with a Calendly link that allows you to set up your appointment.
If you still have any issues finding your purchase, feel free to email us at email@example.com. Likewise if you happen to make a mistake filling out the information for your report, just send a request to correct it to the same email.
Which payment methods are accepted in the Online Shop?
You can use any credit card or Paypal.
How long will delivery take?
We usually ship out the next business day for all our books. Any other item is an instant purchase with a download page or item, or instant access to your content.
How secure is shopping in the Online Shop? Is my data protected?
Our site uses industry standard encryption and we DO NOT store your credit card data anywhere. We do store your name, address and phone number.
What exactly happens after ordering?
All products, other than books, are instantly available after purchase. Look for links under My Account to access them.
Do I receive an invoice for my order?
Yes, you get an email invoice, and often, in that email will be the links to whatever content you have purchased.
Send us an email